SHIPPING POLICY

We strive to deliver your orders promptly and securely. Please review our shipping policy for detailed information.

1. Processing Time

All orders are processed within 3-4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in the shipment of your order, we will contact you via email.

2. Shipping Methods & Delivery Times

We offer several shipping options to meet your needs:

| Shipping Method | Estimated Delivery Time | Cost | |---|---|---| | Standard Shipping | 5-7 business days | ₹5.99 (Free for orders over ₹75) | | Express Shipping | 2-3 business days | ₹12.99 | | Next Day Delivery | 1 business day (order by 12pm EST) | ₹24.99 |

Please note that these are estimated delivery times and are not guaranteed. Actual delivery time may vary depending on the shipping carrier and your location.

3. Shipping Carriers

We primarily use the following carriers for our shipments:

USPS
FedEx
UPS
DHL (for international shipments)

The carrier used for your order will depend on your location, the size and weight of your package, and the shipping method you select at checkout.

4. Tracking Information

Once your order ships, you will receive a shipping confirmation email with a tracking number. You can track your package by:

Clicking the tracking link in your shipping confirmation email
Logging into your account on our website and viewing your order history
Visiting the carrier's website and entering your tracking number

Please allow 24-48 hours for tracking information to update after you receive your shipping confirmation.

5. International Shipping

We currently offer international shipping to select countries. International orders may be subject to:

Additional customs fees and duties
Longer delivery times (7-21 business days)
Different return policies

Please note that you are responsible for any customs fees, duties, or taxes imposed by your country.

6. Address Changes

If you need to change your shipping address after placing an order, please contact us immediately. We may not be able to change the address if the order has already been processed or shipped.

7. Contact Us

If you have any questions about our shipping policy or need assistance with a shipment, please contact our customer service team:

Email: support@ajtrend.com

Phone: (84) 456-6789 (Monday-Friday, 9:00 - 22:00)

Last updated: 11/6/2025