RETURN POLICY

We offer a 7-day return window, which means you can request a return within 7 days of receiving your item.

To be eligible for a return:

The item must be unused and in its original packaging.

You must provide the receipt or proof of purchase.

To initiate a return, send us an email. Once your return request is approved, we will provide you with instructions on how and where to send the item.

Please note:

Items returned without prior authorization will not be accepted.

Replacement Policy

If you receive a damaged or defective item, please report it to us within 48 hours of delivery along with photos/videos as proof.

Once we receive and inspect the returned item:

We will confirm the eligibility for a replacement.

If approved, a replacement will be delivered within 7-10 business days.

Replacements are subject to stock availability. If a replacement is not available, we may offer a refund or an alternative item.

Refund Policy

After we receive and inspect your return, we’ll notify you via email or message regarding the status of your refund.

If approved:

Your refund will be credited automatically to your original method of payment within 10 business days.

You will receive a confirmation once the refund is issued.

Please note:

Your bank or credit card provider may take additional time to reflect the refund in your account

Contact Us

If you have any questions about our return policy or need assistance with a return, please contact our customer service team:

Email: returns@ajtrend.com

Phone: +91 9536919970

Address: Om & Enclave, Anantpura, Kota (324005)

Last updated: 09/09/2025